At Alaska Glacial Mud Co. LLC, we are committed to protecting your privacy at all times, in all situations. The information we collect from you is used to process your orders and to provide a more personalized experience on our site. Our site uses a encrypted SSL to increase the security of our customers’ information to prevent stolen information. Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions. Please note that this Privacy Policy governs only information provided to Alaska Glacial Mud Co. LLC Online and communications from Alaska Glacial Mud Co. Online. It does not govern any other information or communications that may reference Alaska Glacial Mud Co. LLC.

  1. How we use the information we collect: Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment. Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.
  2. Our use of log files: When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
  3. Site Security: Alaska Glacial Mud Co. LLC takes your personal information very seriously. Access to member personal information is limited to key management personnel who must learn and obey our security policies. The information is ID and password protected and our web security is reviewed on a regular basis. We have also installed and implied our site with a 128 bit encryption SSL.
  4. Correcting/updating your personal information: After becoming an Alaska Glacial Mud Co. LLC subscriber you may correct/update your personal information by clicking on the ‘Update Preferences’ link at the end of any email. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may click the ‘Unsubscribe’ link at the end of any email.
  5. Links to other webites: This website contains links to other websites. Please note that when you click on one of these links, you may be leaving and entering another website. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
  6. Communication: From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you choose to receive our Newsletters, they will only contain promotional materials from Alaska Glacial Mud Co. LLC.
  7. Children under 13: We take special steps to safeguard the privacy of children. If you are under 13 years of age, you may browse our Site. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 13.
  8. Legal disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
  9. Supplementation: We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our customers receive the order and to lower costs associated with our shipments.
  10. Our use of cookies: Cookies are pieces of information that your browser ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form.
  11. Your feedback is always welcome: We welcome your comments and questions about our privacy policy – or anything else you might want to talk about. To contact us click here. You can reach us via email at [email protected]